See you at One to One Monaco: 15 years of innovation in the service of retail

On March 11, 12, and 13, Mr Suricate in the 15th edition of One to One Retail E-commerce in Monaco. This event has become a must-attend for all decision-makers in commerce, digital technology, and omnichannel transformation.

For fifteen years now, this trade show has been bringing together the major players in retail to discuss the major changes taking place in the sector. And for fifteen years, the challenges have been growing more complex: rapid technological change, pressure on margins, ever-increasing customer demands, fragmentation of the customer journey, and increased competition.

In this context, software quality is no longer a technical issue. It is a strategic lever.

One to One Monaco: the retail barometer

One to One Monaco is much more than just a trade show.
It is a selective format that brings together decision-makers from the retail, e-commerce, and brand sectors for qualified meetings, concrete feedback, and high-value discussions.

Over the course of 15 editions, the event has established itself as a meeting place for:

• E-commerce directors
• CIO
• Digital managers
• CDO
• Marketing directions
• Innovation directions

Retail is addressed from every angle: acquisition, conversion, omnichannel, customer experience, technological performance, data, and logistics.

And this year again, one thing is clear: business performance depends on robust digital tools.

Retail under pressure: a minefield

The sector is experiencing a period of intense pressure:

• Inflation and consumer arbitrage
• Rising acquisition costs
• Compressed margins
• Acceleration of production launches
• The explosion of omnichannel journeys

A purchasing tunnel that fails during peak activity.
A disruption in Click & Collect.
An undetected mobile bug.

The slightest incident has an immediate impact on revenue and brand image. Teams must deliver faster, test more, deploy more often... without mobilizing more resources.

This is precisely where software quality becomes a strategic issue.

Why Mr Suricate back again

It is no coincidence that Mr Suricate in One to One Monaco once again.

Retail players need:

• Secure their income
• Accelerate their production launches
• Test all of their omnichannel journeys
• Reducing the workload of teams
• Bringing business and technology closer together

Our role is clear: to enable retailers to detect bugs before they cost them revenue, impact their operations, and tarnish their brand image.

1. Increase revenue by avoiding critical incidents

A bug in a shopping cart, a faulty internal search engine, a promotional calculation error: these incidents directly destroy value.

Thanks to automated end-to-end testing, Mr Suricate real customer journeys:

• Web
• Mobile
• Application
• Cross-device
• Click & Collect

Anomalies are detected upstream or immediately during production.
Fewer unpleasant surprises. More secure sales.

2. Test without mobilizing additional resources

Digital teams are already under pressure. Recruiting technical QA profiles is complex.

The no-code Mr Suricate solution Mr Suricate you to:

• Business teams are responsible for creating test scenarios.
• It is up to Product Owners to validate critical paths.
• It's up to the tech teams to focus on development.

Result: less dependency, fewer bottlenecks, greater autonomy.

3. Multiplatform and omnichannel

Retail is no longer limited to a website. Customers start on mobile,continue on desktop, and finalize in-store. Systems interact with ERP,CRM, and logistics tools.

Mr Suricate you to test these cross-functional paths, including on:

• different browsers
• various terminals
• real environments
• varied network conditions

Quality should not stop at the web page.

4. Reconciling business and technology around quality

One of the historical obstacles to QA: its technical nature.

When testing is reserved for developers, other departments remain spectators. When it becomes accessible, quality becomes a collective effort.

This is what we see among our retail customers: widespread testing promotes collaboration and aligns teams around a common goal: delivering without breaking.

Highlights: feedback from Boulanger

This year, we will be speaking alongsideBoulanger to share some concrete feedback:

“How Boulanger made quality a core value across its product teams.”

A key issue. Because true transformation lies not only in the tool itself, but in spreading a culture of quality to all product teams.

How to get there:

• one-off QA to quality integrated into each sprint;
• of a check at the end of the cycle to collective accountability.

Boulanger will share the levers activated, the obstacles encountered, and the benefits achieved in terms of performance and organization.

Quality as a sustainable competitive advantage

Retail has become a precision sport.

Margins no longer tolerate approximation. Customers no longer forgive malfunctions. Product launches are coming thick and fast.

Software quality is no longer a cost center.
It is a guarantee of revenue, a productivity lever, and a factor in brand image.

Above all, it is a sustainable differentiator.

See you in Monaco

The 15th edition of One to One Monaco will be an opportunity to exchange ideas with the players who are driving change in retail.

If you wish to:

• Secure your conversion paths
• Accelerate your deployments
• Test your omnichannel environments
• Reduce pressure on your teams

Our teams will be on hand to discuss this with you.

Quality is no longer an option. In today's retail environment, it determines performance.