Testimony of Michael ALIMI, Digital Technical Director of INTERSPORT Our strength today is to be able to do our non-regression tests before going into production in 10 minutes when it used to take more than a day".
E-commerce sites are already preparing for the Christmas rush, which is tenfold and even more important than in previous years because of covid-19.
To better prepare e-merchants, we reveal the 5 bugs that could destabilize French merchant sites.
"INTERSPORT is one of our historical customers and therefore a very interesting case study to analyze. Our tools have evolved with them and we have also adapted to their needs and to the prerogatives of the market. We know from experience that the holiday season is crucial for e-tailers. We therefore do our utmost to avoid the slightest inconvenience during the customer journey. The developments carried out with INTERSPORT are significant and represent for us a very good student who acts upstream to eliminate all possible errors and thus have a sales site close to perfection", commented Fabien Van Herreweghe, Managing Director of Mr Suricate.
Michael ALIMI, Digital Technical Director of INTERSPORT: "Well before the Christmas period, the deliveries of new developments of our e-commerce site are put on hold. This is what we call the "freeze" period. The most important thing is to be operational for our customers and to avoid bugs as much as possible, so there is no question of creating a traffic jam of features and developments. So we start this freeze period two weeks before Black Friday (November 27) until the end of the January sales.
10-minute test management instead of a day
"Before the tools of Mr Suricatetools, we needed a whole day to re-test all the site's functionalities after the delivery of a new version. We had an incompressible day of non-regression testing. Today, it only takes 10 minutes! In only 10 minutes, with about 40 critical scenarios in pre-production, we know if everything is OK or not. For us, this is the best argument: saving time", developed Michael ALIMI, Digital Technical Director of INTERSPORT.
Faster and more rigorous
"Before, we used to perform non-regression tests by hand and we couldn't get through everything. Today, the tests are automated with all the rigor of an automated testing tool like Mr Suricate. In the end, we perform these tests in less time and with more efficiency and sta- bility from one session to the next. During a test period of a new release, we perform 2-3 acceptance deliveries per week on our pre-production to analyze the functionality in its entirety. If we had to wait a day each time to test the non-regression, it would not work. During this rush period, Mr Suricate This saves us a lot of time and serenity", continues Michael ALIMI, Digital Technical Director at INTERSPORT.
The most tested bugs by INTERSPORT :
1-New delivery methods, such as home delivery from stores
2- The registration page (which also allows you to join the loyalty program)
3- The payment page
4- Updating the basket
The advantage: adaptation
"The process of updating scenarios is done in two phases: pre-production and production. Thus, we are notified in advance of new site functionalities and immediately adapt the scenarios, Mr Suricate is informed in advance of new site functionalities and immediately adapts the scenarios. Thus, on D-Day, the scenario is fully automated and functional at the time of the production launch. Before, going online was a stressful moment to detect possible bugs. Now we know that Mr Suricate has already seen and managed everything before", developed Michael ALIMI, Digital Technical Director of INTERSPORT.
The worst bugs
Among the problems that can impact a site, those related to purchases are obviously the worst for an e-commerce site.
